Your Business Backed by Our Support Team
US-Based Helpdesk Support Included With All Service Agreements!
At Accram, we believe that the best way to support our clients proactively as well as with support requests is to handle everything in-house right in our Phoenix office! When you call into Accram for assistance, you will speak with OUR engineers who know your network in-and-out to offer you the best solutions and advice that work with your business model.
Along with 24×7 monitoring and management, our clients also have access to a Support Portal for their company to create and view support requests as well as communicate with your assigned engineer in your ticket. Offering easier support solutions and ways to interact with our team is another way that Accram separates themselves from other IT support firms.