Nationwide Computer Services

You decide the computer services and response times you want in your Nationwide Computer Services Agreement. You can include in your IT Service Agreement our: Computer Services, Printer Services, Structured Cabling Services, Managed Network Services, and Printer Consumables. We can offer 7 by 24 hour coverage and provide you with instant access to any of your service requests. Our locations have over 3 million dollars in spare parts inventory to support your IT service agreement. Your IT service contract can be built to your specifications.

National computer service with local ownership. Accram, Inc. is part of a corporation consisting of  many local companies legally bound together with required response times and quality of service requirements. Our 1500 technicians across the nation stand ready to respond to any of your nationwide onsite computer service needs. Our proprietary virtual office software will allow you to manage our technicians anywhere in the country.

Clicking on Fleet Manager, Printer Manager, Service Contract, and/or Prepaid Time will bring you to the benefits of  these nationwide IT service plans.

Computer Maintenance Contract

Accram, Inc. can and will maintain all workstations, servers, and laptops on a nationwide computer maintenance contract. Our technicians are Hewlett Packard (HP), Compaq, and Dell authorized and certified for servers, workstations and laptops.

In business since 1981, we can provide any type of nationwide computer repair agreement you desire. We have the know how, the tools, the inventory, the desire, and the technicians to provide an effective and cost efficient computer service agreement.

Click here for a sample of our computer maintenance agreement.

Printer Maintenance Contract

Our printer maintenance agreement can be written to your specifications. As you design this nationwide printer service agreement, we can include toner, consumables, hardware, labor, and maintenance kits. Our printer maintenance contract can be as inclusive as you desire. We can meet the most demanding of your contract printer service requirements. We can and will exceed your printer repair needs either within a nationwide printer maintenance agreement or on a time and material basis. Our online store can deliver nationwide all of your toner and printer consumable needs.

Our team of field service technicians are certified to provide contract printer service on: Hewlett Packard (HP) Laserjets, Epson, Kyocera, Xerox, Intermec, Tally/Genicom, line printers, dot matrix printers, plotters, and all brands of laser printers. We are first and foremost a nationwide printer service provider.

Click here for a sample of our fleet manager and or printer manager,  printer maintenance contract.

Virtual Office

The ability to offer national computer services is greatly enhanced by Accram’s Virtual Office (VO) tool.  This proprietary software was developed in house to allow our service department to track technicians and parts.  VO allows our clients to:

·        Log and track service calls online

·        View tech notes and parts orders – real time

·        View open and closed service calls across one and/or all locations.

·        Email notification upon service activity by location and/or group of locations.

·        Root Cause Analysis – Graphical reporting of failure trends

·        Online viewing of onsite inventory

Virtual Office is customizable to your way of business. You can manage all aspects of your nationwide computer maintenance agreement with a mouse click. Your choice, your decision, your partner. Click here for our in-depth review of virtual office.

Block of time/Prepaid service

Accram offers a prepaid nationwide computer service agreement. We can customize this national computer service agreement to meet your service requirements. This prepaid IT service agreement can include our: Computer Services, Printer Services, Structured Cabling Services, Managed Network Services, and Printer Consumables.

The hourly rate for Your Prepaid Computer Service Agreement can vary based upon your investment with Accram. Please click here for more information on how we can structure your prepaid IT Service Agreement to work within your time and material parameters.